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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The Neater Scooper Standard Cat Litter Scoop rethinks how you clean a litter box. By depositing waste directly into a bag, it helps keep floors dry and dust down, while its built-in trap door holds waste securely between scoops. It works with most litter types (pellets excluded) and is proudly made in the USA for single-cat households.
A compact bin, a durable scoop, and a bag-based waste path combine to reduce mess and odors during every scoop. The patented design (patents pending) and efficient scoop-to-bag flow create a tidy routine you can rely on.
The ergonomic handle places minimal strain on the hand, while the scoop's flat edge helps loosen stubborn clumps at the bottom of the box. The lid and trap door work together to keep odors contained between scoops. The dispenser attaches to the litter box for easy access and storage.
Ideal for single-cat homes, this solution streamlines daily litter box tasks without the cost or complexity of automatic options. It reduces dust and effort, so you can focus on other tasks while keeping the box neat.
Q: Is the Neater Scooper compatible with all litter types?
A: Compatible with most litter types except pellets; the bag-deposit design helps minimize dust and odors.
Q: What’s included in the box, and are refills available?
A: Includes 60 refill bags and a dispenser; green refills are available for easy replacement.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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