Trusted Pet Store UK
Fast UK Delivery





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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The Necoichi 2-piece elevated water bowls raise hydration and meals to a practical height, helping align a cat's mouth with the stomach for a comfortable, natural posture during eating. While individual results vary with each cat, many households notice a calmer, less fussy mealtime routine as bowls sit at a height that reduces neck strain and whisker reach tension.
Beyond height, these bowls feature easy-to-read measurement lines that let you monitor water intake at a glance. This simple feature makes refilling straightforward, especially on hot days or when you’re juggling multiple pets. The curved inner lip helps center food and liquids, keeping spills to a minimum and making cleanup quicker after feeding moments.
Designed by NECOICHI, a Japanese lifestyle brand inspired by the deep bond between cats and people, these bowls blend tradition with modern living. They’re built for everyday use and easy maintenance. If a silicone component detaches during transport, contact us for a free replacement so you’re never left without a working part.
What you get is a practical feeding setup that can simplify life for busy households: two elevated bowls, easy-to-clean materials, and a design that stays put during meals. While not a guarantee of any outcome, many cat guardians appreciate the calm, organized look and the potential for a smoother mealtime flow.
Q: What height are the bowls, and how might that help my cat?
A: The bowls are 4.1 inches high, offering a comfortable posture that can support smoother meals.
Q: Are the bowls dishwasher- and microwave-safe?
A: Yes, they are dishwasher- and microwave-safe for easy cleaning and quick reheats.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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