Trusted Pet Store UK
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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Necrely’s 6-step dog stairs are designed to help pets of varying sizes reach high beds and couches with confidence. The thoughtfully layered construction, curved incline, and stable base combine comfort and safety to create an approachable ascent for everyday life.
The stairs feature a three-layer non-slip surface for reliable footing: a soft cotton and linen top for paw grip, a thick coral fleece side to protect furniture, and a granular non-slip base with four bottom stickers to minimize shifting. These details work together to help your pet climb freely onto a bed or sofa.
Choose from 2 to 7 steps to cover heights from 6 to 36 inches. The 6-step configuration reaches about 30 inches and, at 15.8 inches wide, offers a stable footprint for a variety of pets. Step heights are typically around 5–6 inches, balancing gentle climbs with practical reach for puppies, seniors, and medium to large dogs.
With a 35-degree curved design, the stairs reduce the perceived height of each step, making it easier for small, senior, or short-legged dogs to navigate beds and couches. Wide, deep steps provide comfortable footing and reduce the effort required for each ascent, aiding pet comfort during daily routines.
The cover is grey, washable fabric with safety zippers. The interior uses a 30D high-density foam core that rebounds quickly, helping the unit stay sturdy and lightweight. This setup is suitable for everyday use on beds and sofas and can be moved between rooms as needed.
Installation is quick: place the stairs on the edge of a bed or sofa so your pet climbs directly onto the furniture. After unboxing, allow the foam to expand for 22–24 hours. Our support team is available 24/7 if you need help.
Ideal for aging dogs, puppies learning the routine, large or small pets, and homes with tall furniture. The product is designed to support safe transitions between floor level and resting spots, while accommodating multiple heights and pet sizes. Individual results can vary based on each pet’s mobility and comfort level; this is not a medical device and should be used under supervision as needed.
Q: What height ranges and step options are available?
A: Available in 2–7 steps for 6 to 36 inches, suitable for most beds, couches, and chairs.
Q: How should I care for and set up the stairs?
A: Place on bed or sofa edge; wait 22–24 hours for foam expansion; wash the cover for easy cleaning.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
© 2025 Petvita — Premium Pet Supplies for UK Pet Owners.
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