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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The Neobay Cat Door Latch with Stabilizer offers a simple, adjustable way to give your cat a defined passage while keeping dogs or curious little ones out of restricted areas. With an opening range from 1.5" to 6", this latch adapts as your cat grows, from spry kitten to confident adult, without needing multiple devices or heavy hardware.
Seven selectable positions let you set the precise gap you want, balancing easy access for your cat with a barrier that discourages larger pets or little hands from intruding. The added stabilizer keeps the loop steady, so the latch holds its chosen position even during busy household moments.
Designed as an economical alternative to bulky pet gates or interior doors, the Neobay latch blends into your home’s décor with a clean white finish. It’s light enough for portable use, making it a solid option for apartments, homes with multiple doors, or travel needs.
Install in seconds by hanging one end on the door handle and inserting the other side into the striker plate—no cutting, measuring, adhesives, or screws. The result is a secure, paint-friendly solution that respects your door and offers reliable performance.
This product is designed for homes with pets who value a private space for the cat and a barrier that helps manage pet flow. It’s sold as a 1-pack in white, ready to help you tailor access in everyday life, whether you are at home or on the go.
Q: Is this cat door latch easy to install on my door?
A: Yes—it's tool-free, installs in seconds without cutting or screws, and won't damage door finish.
Q: Can the latch be adjusted for different cat sizes?
A: Absolutely—seven hole positions let you set the opening from 1.5" to 6" as your cat grows.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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