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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet NEWORD Crystals Cat Litter, a lightweight and lightly lavender scented solution that blends crystal litter technology with everyday practicality. Packaged in a convenient 7 lb bag, this crystal litter is designed to simplify maintenance while keeping the litter box area feeling fresh. The product uses natural minerals and a crystal form that aims to deliver lasting odor control without heavy dust or sticky residues, helping you keep the surrounding space looking and smelling pleasant.
The crystal structure is designed to manage moisture and odors through a porous microcrystalline network. In real life use, you may notice the litter box area staying drier and more breathable during daily changes, thanks to rapid moisture absorption. The lavender aroma adds a gentle, calming scent that is noticeable but not overpowering, creating a more pleasant routine for both you and your cat.
Pour the recommended amount into the litter box and refresh as needed. Keep the bag sealed to preserve the lavender scent and crystal integrity. Regular scooping and timely replacement help sustain the best experience.
Results can vary by pet and environment. This product is designed to assist with odor control and cleanliness, not to guarantee specific outcomes in every home.
Q: What makes NEWORD Crystals Cat Litter effective at odor control?
A: Its porous microcrystalline crystals trap moisture and odors, helping keep the litter area fresher between changes.
Q: How long can NEWORD Crystals Cat Litter stay fresh?
A: Odor control is designed for up to 30 days under typical use, depending on litter box size and cat activity.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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