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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The Niteangel Wooden Ladder Bridge invites your small pet to explore, climb, and nest in a natural, engaging way. Built from lightweight wood sticks and two flexible metal wires, the bridge combines a tactile chew surface with a flexible, bendable frame that adapts to your cage layout. This accessory is designed to support playful movement and curious behavior while staying safe for chewing and gentle on your pet's incisors.
Thanks to its bendable construction, the bridge can be shaped to fit many cage configurations, creating elevated pathways or cozy ground-level routes. Its adaptable form helps you craft a stimulating environment that grows with your pet’s activity and preferences.
Use the bridge as a climbing ladder, a bridging link between shelves, or a sheltered spot that doubles as a nest. The design encourages movement, curiosity, and gentle activity, without promising specific outcomes.
With the Niteangel name, you get a lightweight, chew-friendly bridge that blends into natural habitats while offering practical play and shelter options. Consider this accessory as a possibility for enriching daily routines and cage layouts.
Q: What pets can use the Niteangel Wooden Ladder Bridge?
A: Suitable for hamsters, mice, chinchillas, rats, sugar gliders, and similar-sized small pets.
Q: How can I position the bridge in my cage?
A: Use the flexible design to shape it as a curved ladder, a bridge, or a cozy domed shelter to encourage exploration and resting.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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