Trusted Pet Store UK
Fast UK Delivery





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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Niubya presents an 18 by 16 inch pet heating pad designed to blend gentle warmth with safety for dogs and cats. The surface feels soft, the warmth remains steady, and a dedicated space appears inviting after play or during quiet rest. Carefully engineered for daily use, this pad aims to support comfort while your companion lounges nearby.
Key features work together to deliver a safe, durable experience: a 7-layer protective structure houses the heating wire, guarding against excessive heat while maintaining a steady, cozy warmth. The cord is chew resistant with stainless steel wrap and an anti bite hose, paired with a robust ABS fixed clamp to resist chewing and tension.
Adjust warmth with six levels, from 86 to 131 degrees Fahrenheit, so you can match your pet’s preference and the surrounding environment. A built-in timer offers 2, 4, 8, 12 and 24 hour shut-off, plus an always-on mode for continuous warmth when needed.
The inner pad uses a durable waterproof PVC material that resists scratches and wipes clean easily. The plush velvet cover is soft, washable, and does not shed, keeping the surface pleasant for pets and simple to maintain.
While warm comfort is not a medical claim, this pad provides a cozy resting spot and may offer gentle warmth for aging or less mobile pets when used as part of a care routine supervised by you.
Q: What size is the Niubya Pet Heating Pad?
A: It measures 18 by 16 inches, suitable for most dogs and cats.
Q: What safety and cleaning features does it have?
A: 7-layer protection with MET-certified heating wire, chew-resistant cord, and washable velvet cover; timer options and waterproof inner pad.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
© 2025 Petvita — Premium Pet Supplies for UK Pet Owners.
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