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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The Nylabone Original Bone Flexi Chew is a thoughtful three-pack designed for extra-small dogs. Each set includes one bacon-flavored bone and two peanut butter–flavored bones crafted in a softer material for moderate chewers. Sized for dogs up to 15 pounds, this trio provides a varied sensory experience with satisfying textures and savory flavors that small dogs often crave, without implying guarantees of results.
Beyond flavor, the Flexi Chew offers an engaging chewing experience. The bone features ridges and nubs that can accompany chewing, potentially contributing to a textured surface that dogs interact with during play. The soft construction is intended to be gentler on small mouths while still delivering a chew-occupation moment that many pets appreciate.
For best results, supervise chewing sessions and rotate flavors to maintain interest. The textured ridges and nubs can provide a satisfying chew experience while helping keep dogs engaged during chew time. This product is not intended for strong chewers, and choosing the correct size and type for your dog remains important.
In real-life scenarios, small dogs might enjoy a calm chew while you’re winding down in the evening, during crate transitions, or as a calming distraction during travel. Flavor variety helps reduce boredom and can support longer-lasting play sessions, all while staying gentle on small jaws.
This Flexi Chew Toy line is designed to bring enjoyment to small dogs while supporting a routine that many owners associate with dental-friendly chewing. While the ridges and texture may help promote an active chewing experience, results can vary by dog, and this description does not guarantee dental outcomes.
Q: What size dog is this 3-pack designed for?
A: Designed for extra-small dogs up to 15 lbs; includes one bacon and two peanut butter-flavored bones.
Q: Is this chew suitable for strong chewers?
A: Not recommended for strong chewers; intended for moderate chewers and appropriate size selection for your dog.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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