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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet the Ollapet Smart Interactive Dog Toy Ball in bold red. Its chew-resistant E-TPU shell is designed to endure energetic sessions while cushioning teeth and returning to form after each bounce. This isn’t just a toy; it’s a versatile companion meant to adapt to your dog’s mood and routine, offering a dependable source of active fun and mental engagement.
Change how your dog plays with a simple remote switch. Regular mode gently rolls, perfect for a relaxed chase; Bounce mode sends vigorous bounces for sprinting play and training cues; Gentle mode provides light, cozy jumps ideal for indoor use or wind-down moments. Each mode is designed to be intuitive, keeping you connected to the game without interrupting the flow.
The upgraded remote gives you command from up to 25 feet away, letting you start, pause, or switch modes as your dog leads the action. The ball supports touch-activation as well, enabling spontaneous play that keeps your dog engaged and curious.
With a 3.2-inch diameter, this ball suits a wide range of breeds, including dogs over 35 pounds. Supervision is advised to guide interaction toward healthy chasing, nudging, and playful retrieval, strengthening the bond between you and your pet.
Enjoy up to 4 hours of continuous play after a quick 90-minute charge with the included USB-C cable. For best results, use a 5V charger and the original cable; the toy includes charging protection to help prevent issues during setup.
Real-world usage varies by dog and environment, but many owners find that this ball brings engaging exercise, mental stimulation, and moments of bonding during daily routines—whether indoors on a rainy day or outdoors in the fresh air.
Note: Always supervise interactive play, especially with aggressive chewers. This toy is designed to enrich play sessions and inspire safe, supervised fun.
Q: What breeds is the Ollapet Smart Interactive Ball best suited for?
A: The 3.2-inch ball fits medium to large dogs, promoting active, engaging play.
Q: How do you charge and operate the toy?
A: Charge with the USB-C cable for about 90 minutes, then use the remote within 25 feet across three modes.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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