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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The Ondware Whelping Box is crafted to create a warm, breathable space for a dam and her litter. Made from soft polyester, the fabric feels gentle to touch while providing ample air flow to help keep the environment comfortable. Measuring 48×48×18 inches (122×122×46 cm), it offers a spacious enclosure suited for medium to small dog breeds, with a stable base designed to minimize movement during routine checks and care. A bottom suction cup helps hold the unit in place on many floor surfaces, adding a layer of steadiness for everyday use.
This whelping box is designed for versatile placement, whether you’re setting up in a sunny indoor corner or preparing a sheltered outdoor area. The included waterproof whelping pad adds an extra layer of protection, helping to keep the interior clean and dry as paws and noses explore the space.
The box integrates thoughtful details that support daily caregiving. A side zipper door allows easy entry and exit for the dam while keeping the interior accessible for feeding, checking, and comforting the pups. A puppy collar is included to help distinguish individual puppies as they grow. The combination of soft, breathable fabric and a stable structure helps create a calm environment that supports routine checks without imposing on space.
Overall, this whelping box offers a flexible, easy-to-manage solution for owners and breeders who want a practical, comfortable space for a dam and her litter. While results can vary with each litter, the setup is intended to support routine care and a clean, contained environment in a variety of settings.
Q: Is the Ondware Whelping Box suitable for both indoor and outdoor use?
A: Yes. It’s designed for indoor or outdoor placement with simple setup and stability.
Q: What does the package include?
A: The set includes a waterproof urine pad and the whelping box, plus a puppy collar and a side zipper for easy access.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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