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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
This iconic cuddle buddy combines a lifelike heartbeat with soothing warmth to offer a comforting presence for dogs. Engineered for durability and crafted with pet health in mind, it serves as a versatile enrichment toy, a calming aid, and a gentle companion for crate training and bedtime routines. While it isn’t a medical treatment, many dog owners find it helps create a familiar, reassuring ritual during moments of stress or loneliness.
Imagine a warm, rhythmic heartbeat paired with soft plush that your dog instinctively snuggles against. The combination can become a comforting ritual at bedtime, during crate transitions, or when your dog faces unfamiliar noises or environments. Many families report the toy becoming a familiar anchor during car rides, new homes, or visits to the vet—moments when a steady, soothing presence can help a dog settle more quickly.
For puppies and adult dogs alike, the Snuggle Puppy can support nightly routines by encouraging a calmer mood as the heartbeat lulls them toward rest. It also serves as a gentle companion during separations, helping to ease loneliness and fear of loud events without making guarantees about outcomes.
Included with the toy are two AAA batteries to power the heartbeat, enabling immediate use out of the box. The product carries the Pacified Pup Promise—a commitment to customer satisfaction and support if you need help along the way.
Q: What benefits does the Original Snuggle Puppy offer?
A: A real-feel heartbeat with optional heat may support calm, crate training routines, and quieter evenings for dogs.
Q: Is the Snuggle Puppy easy to care for?
A: Yes—it's made with safe, hypoallergenic materials and is machine washable for straightforward cleaning.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
© 2025 Petvita — Premium Pet Supplies for UK Pet Owners.
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