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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The Original Snuggle Puppy is designed as a plush cuddle buddy that blends soft fabric with lifelike cues of companionship. Its gentle heartbeat and warmth give dogs a familiar, comforting sensation, which can help create calmer moments during quiet time, travel, or crate routines. With batteries included, you can start using it right away and explore how your dog responds to this familiar-sounding presence during naps, naps, and late-night snuggles.
In addition to its comforting heartbeat, the toy features a removable heat pack that adds cozy warmth for snuggle sessions. The plush is durable enough for daily cuddling, and the real feel pulse helps mimic the feeling of a mother and littermates. The product has a long history of support from pet owners since 1997, with many sharing positive experiences about more peaceful evenings and smoother bedtime routines for their dogs. The design emphasizes safety and simple care, making it a practical addition to busy households.
Whether you’re a first-time dog owner or adding a trusted comfort object to your routine, Snuggle Puppy offers a dependable, non-prescriptive option to support calmer, more relaxed moments with your canine companion. The Pacified Pup Promise stands behind every purchase, reflecting a commitment to satisfaction and ongoing support.
Q: What does the Original Snuggle Puppy include?
A: The Original Snuggle Puppy includes a Real-Feel Heartbeat, a removable heat pack, and batteries for immediate use.
Q: How can Snuggle Puppy help with crate training?
A: The heartbeat and warmth may ease loneliness and nighttime anxiety, supporting calmer crate sessions.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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