Trusted Pet Store UK
Fast UK Delivery





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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Give your feline a smoother, tastier drinking experience with ORSDA’s design-patented cat fountain filters. This replacement set brings together four filtration layers—activated carbon, resin, and cotton—paired with a concave-pattern housing and robust black pump sponges. The result is water that looks clearer and feels fresher, encouraging your cat to drink more and stay hydrated throughout the day. This kit is crafted for ORSDA D36 2L and D66 3L fountains featuring a water level window, helping you maintain a consistent flow and inviting water that stands up to daily use.
The four-layer filtration targets impurities and odors while supporting a fresh, appealing water experience for your pet. The activated carbon works in concert with resin and cotton to trap debris and reduce unwanted smells, while the concave design and sturdy black pump sponges reinforce the filtration process, helping water stay cleaner between refills.
Beyond parts, ORSDA offers a commitment to service. If questions arise, their support team aims to assist promptly, reinforcing the sense that you’re not just buying filters—you’re investing in ongoing fountain care.
Check your fountain’s model on the bottom, then scan the body QR code to verify compatibility. For quick setup, refer to page 1 of the user manual QR code found in your documentation.
Q: What’s in the ORSDA filters pack for D36/D66 fountains?
A: The pack includes 4 filters and 2 pump sponges designed for ORSDA D36/D66 fountains.
Q: Which fountains are compatible with these filters?
A: They fit ORSDA D36 2L and D66 3L fountains with a water level window; not for D30/D60.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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