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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Engineered for curious pups, this green interactive ball blends smart motion with tactile play to spark engagement. Two interchangeable modes adapt to your dog's energy level on indoor floors or outdoor patios alike, without the need for a traditional tennis ball.
Irregular Rolling Mode: press once to start a 25-second rolling cycle, then a 5-second pause, looping for about two minutes. Crazy Bouncing Mode: a second press triggers a 10-second bounce burst, followed by 5 seconds of rest, cycling for roughly a minute. Each cycle ends and the toy returns to standby for quiet moments when play slows.
The ball features a built-in motion sensor. When your dog touches or bites it, the device automatically resumes rolling for up to two minutes, or initiate bounce bursts for up to one minute, then pauses to conserve energy. Multicolor LEDs flash to grab your dog's attention and add a celebratory glow to playtime.
Versatility matters: Irregular Rolling is optimized for hard floors; Crazy Bouncing works well on thinner carpets or outdoor lawns, keeping noise low and play spirited. It does not rely on a permanent tennis ball cover for the rolling mode, and is not recommended for dogs that chew aggressively.
Constructed from durable non-toxic nylon and BPA-free materials, the toy emphasizes safety for curious noses and whiskers. It is IP54 waterproof, so you can use it indoors or outdoors, even in light splashes. A 600mAh battery powers the playtime, with a 1.5 hour charge delivering up to four hours of fun.
Inside you will find one interactive dog ball toy, one plush ball cover, a USB cable, and a user manual — everything you need to get started quickly.
Q: What modes does the OULUXYLS dog ball offer and how long do they run?
A: Two modes: Irregular Rolling (25s active, 5s pause, total 2 minutes) and Crazy Bouncing (10s bounce, 5s pause, total 1 minute) before standby.
Q: Is the ball safe for all dog chewers and suitable for outdoor use?
A: The toy uses durable non-toxic nylon and BPA-free materials, but is not recommended for aggressive chewers; IP54 waterproof for outdoor use.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
© 2025 Petvita — Premium Pet Supplies for UK Pet Owners.
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