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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Discover the Oxbow Enriched Life Timbells, a delightful edible chew toy crafted from 100% premium Timothy hay. Designed to roll, bounce, and invite exploration, these Timbells engage rabbits, guinea pigs, chinchillas, hamsters, and rats in safe, instinctual play. The warm aroma of fresh hay, combined with a satisfying crunchy texture, provides a comforting sensory experience that many pet parents recognize from daily hay meals.
These timbells are more than toys—they are a thoughtfully designed enrichment option that blends nutrition with engagement. Each piece offers a natural outlet for chewing and foraging, helping to keep small pets mentally alert and physically active throughout the day.
Lightweight and versatile, Timbells can be placed in cages, hutches, or playpens, making them a flexible enrichment option for multi-pet households. The fully edible design provides peace of mind for pet parents who want safe, natural chewing that aligns with instinctual behaviors. Whether you’re enriching a rabbit’s cage, a guinea pig’s play area, or a chinchilla’s exploration space, Timbells offer a simple way to add daily stimulation without artificial additives.
As part of the Enriched Life line, Timbells are designed to nurture instinctual behaviors while supporting long-term wellbeing. They’re suitable as rabbit toys, guinea pig chews, chinchilla enrichment, hamster cage toys, and even rat chew balls—delivering interactive, edible play that pet parents can feel good about.
Q: What are Timbells made of and why are they beneficial for small pets?
A: Timbells are made from 100% premium Timothy hay, fully edible, and provide a natural chewing outlet with fiber for digestive health.
Q: Which pets can enjoy Oxbow Timbells?
A: Rabbits, guinea pigs, chinchillas, hamsters, and rats can use Timbells for enrichment and safe chewing.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
© 2025 Petvita — Premium Pet Supplies for UK Pet Owners.
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