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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
PANRIO brings an intelligent, automatic cat toy designed for indoor adventures. The unit rotates 360° and moves subtly up and down, mirroring the unpredictable motions of prey like butterflies or birds. In real-world living rooms, this motion invites cats to pounce, chase, and leap, offering a stimulating outlet that can channel natural energy into engaging play.
For many felines, this kind of interactive play can help extend activity, support focused exploration, and invite longer play sessions. While results vary by cat, the combination of movement and tactile ribbons often keeps bored cats occupied and curious for longer periods.
The PANRIO toy is built to endure playful sessions with an impressive 15N tensile-strength housing and a silent operation level under 35 dB, so you can enjoy peaceful days and nights. A patent-pending torsion spring integrates seamlessly, delivering a clean, modern silhouette that fits discreetly into home environments.
When idle for 10 minutes, the toy enters sleep mode and can wake within five hours when your cat shows interest. It charges via Type-C and reaches a full battery in about 1.5 hours, making quick recharges convenient.
A 500 mAh battery provides up to 15 hours of continuous play on a single charge. In day-to-day use, this can translate to a week of activity with roughly two hours of play daily, depending on your cat’s pace and enthusiasm.
The universal door clamp fits most indoor doors up to 18 cm wide, and the unit can also be positioned under tables or cat trees for varied angles and play angles. It remains stable even when several cats join in, offering shared entertainment without constant repositioning.
PANRIO offers an engaging, energy-conscious way to redirect attention toward playful exploration. The combination of rotating motion and tactile ribbons creates a multisensory experience that can keep curious cats active and entertained, without promising specific results for every pet.
Q: What doors can PANRIO be attached to?
A: The universal door clamp fits indoor doors up to 18 cm wide, with stability for multiple cats.
Q: How long does the battery last and how is it charged?
A: A 500 mAh battery provides up to 15 hours of play; Type-C charging reaches full in about 1.5 hours.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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