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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The PANRIO Interactive Cat Water Mat is an enrichment tool designed for curious indoor cats and playful small pets. Built with a single-layer 0.7 mm thickened PVC, it emphasizes durability while delivering engaging, water-responsive play. An enlarged 45 mm water inlet helps simplify setup and reduces the chance of water leakage during energetic sessions. The design supports lively scratching and activity without compromising structure, so your companion can roam, pounce, and explore with confidence.
A vibrant sea-inspired surface hosts realistic 3D floating fish that catch a cat's eye and trigger natural hunting instincts. The visual stimuli pair with the tactile feel of the mat, inviting prolonged exploration. This combination can help reduce boredom and restlessness, supporting a calmer, more focused playtime routine. The product is also suitable for smaller pets, including puppies, who enjoy interactive visuals and gentle challenges.
Setting up is straightforward: inflate the outer circle with air (via pump or mouth), then fill the mat with about two-thirds water. After play, drain, and quickly deflate by pinching the valve. A quick wipe keeps the surface fresh between sessions.
Note: fish colors may vary. This mat makes a thoughtful gift for pet lovers who enjoy interactive, low-stress enrichment for indoor cats and small companions alike.
Q: Is this mat suitable for all indoor cats and small pets?
A: Yes. It is designed for most indoor cats and small pets; the mat measures 26.8” by 19”, offering a roomy, engaging space.
Q: How do you set up and clean the mat?
A: Fill the outer circle with air, then about two-thirds with water; drain and deflate easily after use; wipe clean.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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