Trusted Pet Store UK
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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Indoor cats crave an outlet for scratching, and home furniture often bears the brunt. The PatiencET 4 Pack delivers a practical, cat-friendly solution that combines a sturdy scratch surface with a cozy box bed. Designed for small and medium cats, including kittens, this set fits busy households without adding clutter.
Each scratcher measures 17.5 inches long and 9 inches wide, with a 5.7 inch high box. The textured surface rises about 1.18 inches to provide a comfortable grip when claws extend. The box doubles as a lounge bed or nest, letting your cat rest after play without leaving the area.
You receive four sturdy cardboard scratchers with boxes and four packets of catnip. The catnip adds an inviting scent that can encourage good scratching habits and playful bouts. Replacement pads can be purchased separately to extend the life of your scratchers.
Crafted from eco friendly corrugated cardboard, these scratchers are strong enough for daily use yet light enough to move where needed. They contribute to claw maintenance and can help redirect scratching away from sofas and tables. Debris is easy to sweep up, and the surfaces can be flipped to extend life.
Position the set near favorite scratching zones or near furniture that your cat tends to target. Imagine a typical morning: your cat stretches, scratches on the textured surface, then curls up inside the box bed for a cozy nap. The included catnip helps invite engagement without loud interruptions.
PatiencET stands behind its products and aims to deliver helpful service. If you have questions, we respond promptly to help you get the most from your 4 pack.
Q: What is included in the PatiencET 4 Pack Cat Scratch Pad with Box?
A: Four cardboard scratchers with boxes and four packets of catnip; replacement pads available separately.
Q: Can the scratcher boxes be used as beds?
A: Yes, each scratcher box doubles as a cozy lounge spot for small to medium cats.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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