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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The PATPET Shock Collar for Dogs is designed for dogs from 10 to 120 pounds and arrives as a two-collar system. With a robust 4000-foot range, you can train indoors, in the yard, or at the park while your dog remains focused on your cues. The IPX7 waterproof rating adds resilience for rain, splashes, or muddy play, so sessions aren’t halted by a weather change. The setup includes two collar receivers and a single remote, giving you the option to train two dogs or reuse collars as your training needs evolve.
Designed for dogs weighing 10–120 pounds and older than six months, the system pairs a lightweight receiver with a straightforward fit. The dual-dog design supports households with multiple pets or training partners, offering flexibility without compromising control.
Use the remote in your yard to address barking, digging, or jumping as part of an ongoing behavioral plan. Bring the system to the park for supervised practice during off-leash time, or use it indoors during daily routines for consistent guidance. The waterproof design means weather won’t automatically end a session, and a calm, steady approach helps your dog understand the desired response over time.
Pair the collar with consistent cues and observe your dog’s responses. Start with the lowest effective setting and adjust gradually. The goal is clear communication that supports learning, not fear or discomfort.
The built-in security-on/off switch helps prevent unintended stimulations, while the IPX7 waterproof rating adds resilience for real-world use. This setup is designed to be practical for busy households that value dependable, humane training tools.
Q: What dog sizes is this PATPET shock collar suitable for?
A: Designed for dogs 10–120 pounds, with up to 4000 ft range for versatile indoor and outdoor training.
Q: Can I train two dogs with this system?
A: Yes. The set includes two collar receivers and a dual-dog remote for managing two dogs.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
© 2025 Petvita — Premium Pet Supplies for UK Pet Owners.
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