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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The PAW5 Paw 5 Snuffle Mat is an engaging enrichment tool designed for all-sized dogs. Measuring 11" x 17", it invites your canine companion to explore with their nose, search for tasty morsels, and enjoy a calmer, more mindful feeding experience. Rather than a traditional bowl, you can use your dog’s regular dry food in the mat, or lay it out as a soft, comforting surface during downtime. This thoughtful design turns everyday meals into a sensory adventure that many dogs find stimulating and rewarding, without promising any guaranteed outcomes.
In real life, this mat helps transform mealtime into a slow, engaging ritual. By promoting sniffing and careful kibble discovery, it encourages a more deliberate eating pace and adds a meaningful challenge to feeding routines. Although results will vary by dog, many handlers notice improved focus and a more relaxed mood after play sessions that combine sniffing with feeding.
Practically, the Paw 5 Snuffle Mat fits into everyday routines: it can be used to enrich meals, provide solo entertainment when you’re away, or offer a cozy, cushioned spot during rest periods. Its 11" x 17" footprint makes it a flexible option for a wide range of homes and dog personalities, blending tactile comfort with an engaging puzzle experience.
Q: What is the Paw 5 Snuffle Mat used for?
A: A dog enrichment mat that promotes sniffing, slows meals, and can double as a cozy resting space.
Q: Is the Paw 5 Snuffle Mat suitable for all dog sizes?
A: Yes. It fits all sizes and is handmade from soft, organic cotton for gentle enrichment.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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