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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Designed for dogs of all sizes, this plush turtle blends playfully with everyday routines. Lightweight and soft to the touch, it invites tossing, cuddling, and active engagement without demanding massive space. The toy combines a lively squeak, a chew-friendly exterior, and a shell that hides treats, turning ordinary play into a multi-sensory experience that can entertain, challenge, and soothe your canine companion.
The combo of squeaks, soft textures, and a puzzle-like shell makes each session different, inviting your dog to explore, strategize, and stay engaged without constant new toys.
Durability and safety are balanced to support lively play while helping minimize rough wear. Always supervise your dog during play and remove the toy if damage occurs.
The outer texture offers a gentle massage that compliments chewing sessions, while the crinkle and squeak add sensory variety. The treat pockets encourage problem solving and mindful interactions, giving your dog opportunities to focus and stay entertained during alone time.
Note that this toy is not recommended for dogs that aggressively chew or tear at toys. With careful use, it can serve as a versatile companion for play, training, and companionship that supports daily interaction and enrichment.
Q: Is this turtle toy suitable for dogs of all sizes?
A: Yes, it works for small, medium, and large dogs, but supervision is advised with any toy.
Q: Can the treat pockets hold standard treats?
A: Treat pockets are for snacks during play; avoid large or hard items and monitor during use.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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