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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet PAWQUÉR, a premium-grade toy crafted for indoor play that speaks to a cat’s natural instincts. Its real-motion movement keeps pace dynamic, inviting cats to chase, pounce, and engage again and again. The result is a playful companion that fits naturally into your daily routine without turning your living space into a chaotic obstacle course.
Variety matters when you’re keeping a curious feline entertained. PAWQUÉR includes three detachable tails to swap in and out, so the action feels fresh each day. By changing the tail shape and weight, you can coax different chase patterns and routes, helping sustain interest and mental engagement.
In real-world use, you’ll notice your cat responding to intermittent movement with focused attention or a burst of joyful pounces. The motion is gentle enough for calm evenings indoors while still satisfying a cat’s predatory instincts. For younger kittens or those new to play, the slower speed setting invites exploration and interaction without overwhelming them.
From a practical standpoint, PAWQUÉR blends dependable battery behavior with a dynamic play experience. The auto shutoff helps prevent overuse and keeps charging routines simple, while the detachable tails unlock variety as your cat grows more confident. USB charging means fewer replacement batteries and less clutter around the play corner.
While results can vary, many cats appreciate a toy that moves with them and turns playtime into a recurring, enriching routine. If your indoor cat tends to lose interest in static toys, the PAWQUÉR’s real-motion action can invite renewed curiosity and nightly play sessions that blend exercise with enrichment.
Q: Is PAWQUÉR suitable for both kittens and adult cats?
A: Yes, with adjustable speeds designed to suit kittens and adult cats alike.
Q: What happens if my cat stops playing?
A: The toy auto-shuts off after 30 minutes of inactivity to save power.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
© 2025 Petvita — Premium Pet Supplies for UK Pet Owners.
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