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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Introducing the PAWSFANS Cat Scratcher Cardboard Scratch Pad set, a practical 5 pack crafted for indoor cats. Each scratch pad measures 17.5 by 9.5 by 1.5 inches and includes a built in box to help contain debris, aiding in a tidier living space. The neutral tones are designed to blend with most home decors, making it a versatile addition to living rooms, bedrooms, or cozy apartments.
These pads use heavy duty corrugated cardboard sourced from recycled materials. The surface texture provides tactile feedback that many cats enjoy, encouraging a satisfying scratch experience. The five pads are reversible, effectively doubling their usable surface and extending value while reducing furniture wear over time.
The slightly raised edge on the box makes carrying and positioning easier, while helping to catch and contain loose debris. The overall neutral color palette helps the station blend with your space, whether placed near a sofa, by a sunny window, or in a dedicated play area.
All pads are reversible, giving you two usable surfaces per pad and more versatility from the same set. Each package includes a bag of organic catnip to invite exploration and playful interaction with the scratch pads, starting from first use.
Place the scratchers near frequently scratched furniture to redirect claws away from fabric. Position them by a sunlit window or in a cozy corner to create a compact play and rest zone. The box design helps maintain a tidy floor between sessions, while the included catnip adds an inviting scent and interactive element for your cat.
PAWSFANS offers responsive after sales support. If you need help using the product, contact us anytime. A separate bag of organic catnip accompanies each pad to support initial engagement and ongoing interest.
Q: What comes in the PAWSFANS 5-pack scratcher set?
A: The set includes five reversible corrugated scratching pads with boxes, each 17.5 by 9.5 by 1.5 inches.
Q: Is catnip included and how does it help attract cats to the scratch pads?
A: Each pad ships with an organic catnip bag to invite play and encourage use without pressure.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
© 2025 Petvita — Premium Pet Supplies for UK Pet Owners.
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