Trusted Pet Store UK
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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Give your feline friend a stylish height boost without adding clutter. This two-piece, wall-mounted set features sturdy pine wood steps topped with dense grey felt pads, delivering quiet landings and secure footing as your cat surveys the room or stretches into the sunlit window corner. The design blends clean lines with natural materials, so it fits seamlessly with modern home decor while inviting your cat to explore new perspectives.
Designed to expand your cat’s vertical repertoire, these steps offer simple steps for climbing and perching. The felt-topped surfaces help your cat land softly, reducing noise and providing grip for confident jumps. Built from natural pine wood and hand-finished for a smooth feel, the components feel solid in hand and stable on the wall.
Imagine a sunlit corner by the window where your cat can pause mid-climb to observe birds, or a hallway favorite spot that transforms your space into a small vertical playground. The two-piece setup is ideal for apartments and cozy homes where floor space is precious, yet your cat craves elevation and variety in daily routines.
Each step is made from durable pine wood and finished by hand to a smooth, safe surface. The grey felt pads provide a quiet, non-slip touch, making the steps a practical addition that complements a variety of interiors. The package reflects thoughtful craftsmanship and support beyond the purchase, with a team available to assist you as needed.
While you may simply want to add height to your cat’s daily routine, these wall steps also offer a subtle design upgrade for your living space. They invite exploration and perched lounging without commandeering floor space, aligning with a lifestyle that values both style and function.
Q: Is installation complex or requiring a professional?
A: Installation is straightforward with basic tools; the steps mount to your wall and support cats up to 30 lbs.
Q: Are the steps comfortable for older cats?
A: Yes. The soft felt tops cushion landings and offer stable, quiet climbing for daily exploration.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
© 2025 Petvita — Premium Pet Supplies for UK Pet Owners.
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