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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The PET ARENA Snuffle Mat is designed to invite dogs to sniff, search, and uncover hidden treats. Crafted with soft, eco-friendly polar fleece, the mat creates a tactile, grass-textured surface that turns every sniff into a playful challenge. As your dog noses through the fabric, textures and scent cues guide discovery, offering a satisfying, brain-engaging activity that fits into daily routines both indoors and outdoors.
Intelligent enrichment can help pace meals and keep curious minds busy, turning mealtime into a rewarding, multi-sensory experience. The mat doubles as a puzzle feeder, encouraging deliberate sniffing and slow eating, which may support mindful feeding habits while giving your dog a stimulating alternative to plain snacking.
Key benefits include promoting natural foraging behavior, elevating mental engagement, and offering an outlet for sniff-based play. While individual results vary, many dog owners notice a calmer, more focused pet after engaging with the mat in short, daily sessions. The design also supports dogs who enjoy a challenge, turning everyday feeding into an interactive enrichment ritual.
To keep the mat looking and performing at its best, simply wash as needed. The fabric is designed to withstand repeated use, making it a practical addition to your dog’s enrichment toolkit. PET ARENA offers a lifetime replacement guarantee, so you can explore the mat with confidence and enjoy risk-free peace of mind if the product ever halts meeting expectations.
Whether you’re indoors after a busy day or enjoying a sunny afternoon outside, the PET ARENA Snuffle Mat provides a structured, rewarding way to engage your dog’s senses. It’s a thoughtful option for curious noses, smart pups, and families seeking interactive, enrichment-focused toys that respect your dog’s pace and preferences.
Q: What is the PET ARENA Snuffle Mat designed for?
A: It encourages sniffing-based enrichment and slower eating to engage dogs of all sizes.
Q: Is the mat easy to clean and travel-friendly?
A: Yes—it's washable, has a non-slip base, and a portable design suitable for indoor or outdoor use.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
© 2025 Petvita — Premium Pet Supplies for UK Pet Owners.
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