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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
This plush companion from Pet Lou is designed for lively play sessions and cozy downtime. Its 15-inch silhouette and friendly rabbit shape make it easy for dogs to grab, shake, and carry, while the durable build invites regular, engaging interaction. It’s a thoughtful option for pet parents who want a single toy that invites both active play and comforting moments.
Texture and feel bring the experience to life. The outer fabric uses heavyweight plush that provides a satisfying heft when tossed, while an extra-soft underlayer offers a smooth, gentle touch against a dog’s gums and nose. The tactile contrast—soft to the touch, with a plush-y feel—appeals to dogs who love to nudge, sniff, and nuzzle during their playtime. The overall sensation aims to be comforting yet engaging, without being overwhelming.
Sound and sensory cues are part of the appeal. Crinkles and squeaks are integrated into the design to add a lively auditory dimension that can encourage interactive play. These elements work together with the plush surface to stimulate curiosity, making routine fetch or exploratory games a little more fun without relying on force.
Key features at a glance include a robust fabric built for regular use, an extra-soft touch for a pleasant grip, and the familiar crinkle-squeak combination that dogs often seek out during play. The result is a toy that can support daily entertainment while remaining approachable for dogs who enjoy a gentler, interactive experience. Remember to check the tag before first use to ensure you follow any guidance for your pet’s size and activity level.
The Colossal Squeak uses heavy-weight plush materials intended for regular play. It is not marketed for heavy aggressive chewers, and supervision is recommended to ensure a happy, safe play experience for pets of all sizes. If wear or tear appears, or the squeaker becomes damaged, consider retiring the toy from active use and replacing it with a fresh option.
Q: Is this toy suitable for heavy chewers?
A: This toy is not intended for heavy aggressive chewers; monitor play and replace if worn.
Q: How should I clean and maintain it?
A: Wipe with mild soap and water, air dry, and inspect for damage before reuse.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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