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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The PET STANDARD Replacement Water Filter & Pre-Filter Sponges are crafted for the Petory 74oz/2.2L automatic pet fountain. This bundle pairs a robust dual-filtration system with practical sponge pre-filters, designed to help keep drinking water fresh and appealing for your pets.
This bundle combines a 12-pack of premium replacement filters with a 6-pack of pre-filter sponges, each sealed to preserve quality. It provides a generous long-term supply, suitable for months of use depending on household needs. By design, you’ll have replacements ready when you need them, reducing downtime between changes.
The filters incorporate a cotton layer paired with activated charcoal to help trap hair and impurities while preserving water clarity and a clean taste. The pre-filter sponges add an extra layer of protection for the fountain’s internals, helping to reduce debris and maintain smooth water flow.
Compatibility is specific: ONLY compatible with the Petory 74oz/2.2L Pet Water Fountain. Each filter is roughly 4.75 inches long with a width ranging from 1.75 to 2.13 inches and a thickness of about 0.4 inch. These dimensions help ensure a snug fit and effective filtration.
Designed for real-world use, this kit offers a practical filtration solution that can help water feel fresher and taste cleaner. It emphasizes routine fountain maintenance for households with one or more feline drinkers, without promising guarantees—benefits are presented as possibilities supported by the design.
Q: What is included in this PET STANDARD replacement bundle?
A: Includes 12 replacement filters and 6 pre-filter sponges for the Petory 74oz fountain.
Q: How often should I replace the filters?
A: Replace every 1–2 weeks in summer and 2–4 weeks in winter; adjust for multiple cats.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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