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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Designed for indoor cats, the PETEPELA cat bed combines a charming flower-inspired perch with a cozy cave and a platform. With a 20-inch diameter perch and a total footprint of 20x20x16 inches, it tucks neatly into corners, beside sunlit windows, or near favorite napping spots. The removable flower bed top is covered in ultra-soft carpeting that invites gentle kneading and long, contented naps. The structure stays steady, and the perch is rated to support up to 150 lbs, so even larger or multiple cats can share the space without wobble.
In real use, this PETEPELA cat bed becomes a favorite den for quiet naps or a sunny lookout for pouncing attempts on the window. A multi-cat household can benefit from the separate sleeping nooks and the option to hop between the cave and perch. The plant-like flower bed adds a playful visual focal point that can entice cats to explore and settle into a protected space after playtime. The removable cover on the top perch is a practical touch, making cleanup straightforward after muddy paws or shedding seasons. While not a guaranteed cure for any behavior, many pet guardians report that a dedicated hideaway and play perch helps create a calmer, more predictable routine for curious indoor cats.
Care and details: this compact cat condo is designed to be moved easily, so you can rotate its position to catch the afternoon sun or to fit changing furniture layouts. If you have questions about setup or usage, PETEPELA customer service is ready to assist with guidance and tips to maximize your cat's comfort and engagement.
Q: Is this PETEPELA Cat Bed suitable for multiple cats?
A: Yes. With a cave and a perch, it can fit more than one cat comfortably.
Q: Does the package include assembly hardware and instructions?
A: Yes. It ships with all necessary hardware and clear instructions for quick setup.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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