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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The Petinstinct Extra Large Cat Litter Mat is designed to cover ground where your cat travels from the litter box. Measuring 30 by 22 inches, it provides generous surface area to catch stray litter and help keep floors cleaner, so you spend less time sweeping and more time enjoying your space.
The top honeycomb layer acts like a gentle sieve, guiding litter toward the waterproof bottom layer. This two-tier design minimizes scatter and makes cleanup faster—simply lift, pour back the collected litter, and reuse what you can.
Crafted from premium 0.35 inch EVA material, the mat balances softness with resilience. It resists everyday wear like scratching and biting, while remaining free of harmful substances for a comfortable space as your cat returns to the box.
The fully enclosed bottom layer plus a sturdy non-slip backing keep the mat in place during lively moments. Liquids stay contained, helping keep floors dry and protected as your cat moves around the litter area.
Cleanup is simple: rinse under a sink or shower, or quick vacuuming helps remove remaining particles. The washable design makes it easy to refresh the mat between uses, keeping your space tidier with less effort.
Tip: position the mat where litter tends to scatter most—either in front of the box or under it for extra coverage.
Q: What size is the Petinstinct Extra Large Cat Litter Mat?
A: It measures 30x22 inches, offering XL coverage for larger paws.
Q: Is the mat waterproof and non-slip?
A: Yes. The mat has a waterproof bottom layer and a non-slip backing to protect floors.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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