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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The PETKIT Cat Litter with Tray is designed to pair with the Purobot Crystal Duo Automatic Litter Box, bringing a more convenient and cleaner routine to busy households. The system emphasizes a dust-free, mess-free experience while keeping certain canine-friendly chores out of your day. This setup leans into practical features that help you manage litter time with less hassle and more visibility into your cat’s habits.
From the moment your cat steps in, the 24/7 Live Streaming and AI Waste Tracking work in the background to capture real-time details about waste. It can distinguish pee from poop and identify solid versus loose stools, giving you timely signals about changes in your cat’s patterns. When you pair the AI camera with PETKIT pH Crystal litter (sold separately), color changes can prompt attention to potential pH-related shifts, helping you stay informed about urinary comfort or digestion in a non-invasive way.
The open-top layout features a generous 7.48-inch entry, making it easier for cats of various sizes and households with more than one feline to use the box comfortably. The wide opening reduces bottlenecks and keeps litter time calm and straightforward for your cats and you.
The dual waste traps with a two-way rake ensure waste lands in the corresponding trap, promoting more reliable cleaning cycles. Four detection sensors pause the rake when a cat enters, delivering peace of mind for households with curious felines.
Crystal litter materials help minimize lingering scents and dust, contributing to a tidier living space. The design focuses on contained litter and reduced maintenance, supporting a routine that stays tidier between refills and handling sessions. While outcomes vary by use, many users appreciate a fresher room feel with regular maintenance.
In short, the PETKIT Cat Litter with Tray combines smart monitoring, ergonomic design, and safety-focused features. It’s a practical option for caretakers who want clearer visibility into their cat’s routines, easier cleanup, and a more controlled litter environment. Real-world results depend on consistent use and alignment with your cat’s behavior.
Q: What is included in the PETKIT Cat Litter with Tray for Purobot Crystal Duo?
A: A dust-free crystal litter tray designed for the Purobot Crystal Duo system.
Q: How does the AI waste tracking benefit daily use?
A: It flags waste changes and sends alerts for timely care and cleaner handling.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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