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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet the PETKIT Open-Top & AI Camera Self-Cleaning Cat Litter Box—a smart, multi-cat solution designed for today’s busy homes. Its open, low-entry interior pairs with an AI-powered system to support smooth daily use while delivering real-time visuals. When paired with PETKIT pH Crystal Litter (sold separately), it can help you log urine pH shifts and color changes, adding a data-aware layer to your routine. Connectivity via 5G WiFi keeps you in the loop with updates and alerts, wherever you are.
The 24/7 HD live streaming captures your cat’s potty routine, helping you spot patterns like extended squatting or unusual vocalizations. The urinary health tracking feature logs events to support early awareness, all without promising medical outcomes. This setup fosters informed conversations with your veterinarian if concerns arise.
The open-top design features a wide 7.48-inch low entry, making it comfortable for cats of various sizes and ideal for households with several felines.
Key safety and convenience features come standard, with ongoing alerts, simple maintenance, and a design that supports daily routines in active homes.
Q: What makes the PETKIT Open-Top & AI Camera Self-Cleaning Cat Litter Box different?
A: An AI-powered system with 24/7 live streaming, urinary health tracking, and safe auto-cleaning for multi-cat homes.
Q: Is this litter box safe and suitable for multiple cats and different sizes?
A: Yes, its open-top design, 4 safety sensors, and two-way raking support easy, safe multi-cat use.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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