Trusted Pet Store UK
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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Give your small pet a versatile space that blends resting spots, play areas, and gentle tunnels. The petonfun Ferret Rat Hammock Set in Blue Star combines a bunkbed hammock and a hanging tunnel to fit in most standard small animal cages. The 11.8 by 11.8 inch hammock provides a cozy den for quiet naps, while the 5.7 by 17.7 inch tunnel invites exploration along the cage walls.
Designed for year-round comfort, the duo stays warm in cooler seasons and remains breathable during warmer days. The two-piece set is sized to slip into common habitats, reducing boredom and encouraging nesting and climbing behaviors. The Blue Star color adds a soft, contemporary touch to your pet’s enclosure.
The fabric feels soft to the touch and stands up to playful paws. Sturdy hooks and ropes help keep the setup stable when hung, while the fabric resists tearing in daily use. The design aims to be a practical, long-lasting habitat accessory rather than a single-use toy.
Eco-friendly and reusable, the set is washable and dryable. For best results, remove hooks before washing and air dry in the sun to soften the outer fabric. A quick iron or flattening step can help restore a smooth look before first use.
In real-world use, many pet owners report their small animals curling up in the hammock after playtime and using the tunnel as a quiet corner during naps. The combination supports nesting tendencies while adding sensory variety to the habitat.
Note that while these features are designed for daily enjoyment, individual results may vary with pet personality and cage configuration. Use as part of a balanced environment and supervise initial introductions to ensure a smooth fit.
Q: What does the 2 pack include?
A: A bunkbed hammock and a hanging tunnel in Blue Star.
Q: Is the fabric easy to clean?
A: Yes, washable and dryable; remove hooks before washing.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
© 2025 Petvita — Premium Pet Supplies for UK Pet Owners.
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