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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Designed for dogs that crave action and a little challenge, the PETSWEET Smart Interactive Dog Toy combines a responsive remote control with a durable E-TPU ball. Its design emphasizes a confident bounce, smooth rolling, and dynamic movement to keep your dog engaged across play sessions—whether you’re in the yard, living room, or park. The toy is built for everyday adventures and is ready for outdoor mess and indoor zoomies alike, thanks to its robust construction and thoughtful features.
Switching modes is simple with the included remote, making it easy to tailor the action to your dog’s mood and your setup—even when you’re not right beside them.
The remote keeps you in the driver’s seat, allowing you to change modes or trigger a jump to extend the thrill. Whether you’re playing together or letting your dog explore solo, this feature helps maintain engagement, adds variety, and supports interactive training moments without pressure.
Constructed from upgraded E-TPU, the toy balances a soft, forgiving feel with a sturdy, springy bounce that dogs naturally respond to. The material is designed to be gentle on teeth and gums while delivering reliable rebound, making it suitable for frequent play across a range of dog sizes and chewing styles.
Expect quick returns to play with a 1.5-hour full charge and up to 3 hours of continuous fun. The Type-C fast charge design minimizes downtime, so more moments of companionship and exploration are possible.
With IPX-rated water resistance, the ball stands up to drool, dust, and light outdoor exposure. A quick rinse under running water clears away grime, helping you prep for the next chase-and-bounce session without hassle.
In short, the PETSWEET Smart Interactive Dog Toy aims to deliver versatile, adjustable play experiences for dogs of varied sizes and energy levels. It blends remote-controlled action with durable materials and practical maintenance, offering possibilities for more active, interactive moments with your pet.
Q: Is the PETSWEET Smart Interactive Dog Toy suitable for large dogs?
A: Yes, it is designed for a range of sizes; its durable E-TPU shell supports various chew styles.
Q: How long does it take to recharge and how long can I expect to play?
A: A full charge takes about 1.5 hours and supports up to 3 hours of playtime.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
© 2025 Petvita — Premium Pet Supplies for UK Pet Owners.
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