Trusted Pet Store UK
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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet the PETULTRA Automatic Cat Feeder, a WiFi-enabled dispenser designed for indoor use with a sleek stainless steel bowl. It connects via 2.4GHz or 5GHz networks and puts meal planning at your fingertips through the companion app. You can craft a feeding routine from anywhere, giving you flexibility whether you’re at home, at work, or traveling. Set a schedule with up to 10 meals per day and between 1 and 20 portions per meal, for a total of up to 200 portions daily. The app also provides feeding records and the option to share access with family members, helping you coordinate care with others.
Designed to fit a busy pet lifestyle, this feeder keeps you in control without constant supervision. Real-time visibility into when meals were dispensed helps you fine-tune timing, while remote access means you can adjust plans as your day changes. The system supports multiple users, so household members can stay in the loop and respond to your pet’s changing routine.
Freshness is supported by a desiccant bag and a secure lid, helping maintain kibble quality between feedings. A dual-rotor design, a wide-angle chute with a 45-degree slope, and a large-diameter bowl work together to promote smooth, even dispensing and reduce the chance of clogs or jams.
Built with BPA-free plastics and stainless steel components, this feeder prioritizes pet health and hygiene. Most parts—lid, food tank, feeding bowl, and stainless steel bowl—detach for thorough cleaning. Note: the base should not be washed.
Flexibility matters: the PETULTRA feeder runs on a 5V DC adapter and can use optional D-cell batteries as backup power, ensuring meals aren’t missed during outages. It’s designed for indoor use and can be placed almost anywhere with a stable surface and minimal cables.
Package contents include the smart feeder, power cord, power adapter, desiccant bag, and manual. Batteries are not included. PETULTRA offers a 1-year warranty and responsive 24/7 support to help with setup or questions.
Q: Does the PETULTRA feeder support 5GHz WiFi networks?
A: Yes. It supports 2.4GHz and 5GHz WiFi and can be controlled via the PETULTRA app.
Q: What power options are available if the power goes out?
A: It uses a 5V adapter plus optional D-cell batteries for backup power, ensuring meals continue during outages.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
© 2025 Petvita — Premium Pet Supplies for UK Pet Owners.
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