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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The PLEKER Heated Outdoor Cat House is designed for winter living beyond the apartment. Its sizable interior measures 31.5 inches long, 15.8 inches wide, and 28.4 inches high, providing ample space for two adult cats or a small feline family to share warmth and dry shelter.
Built to endure harsh outdoor conditions, this shelter sports a rugged, four-layer construction that seals out rain, snow, and wind. The roof uses upgraded outdoor-grade waterproof fabric, and the design keeps the interior dry even when ground moisture or muddy surfaces threaten foot traffic. A raised base (6.7 inches) further protects from damp ground and helps keep litter and debris away from the sleeping pods.
Inside, a dual-room layout creates a welcoming entry foyer that leads to an insulated sleeping chamber. A dedicated heating pad maintains a gentle warmth tailored for cats, with a cover and a long dedicated wire that prioritizes safety and reliability. The temperature is tuned to be comfortable in cold temperatures without becoming overly hot, and the pad is FCC-safety rated for confident use outdoors.
Designed as a 3-in-1 shelter, the unit can function as a standalone heated bed, a self-contained insulated cat house, or a combined dual-room habitat. The packaging includes ground pegs for stability and keeps the setup tool-free for quick assembly. Whether you’re protecting strays, ferals, or a small colony, this shelter adapts to seasonal needs and outdoor layouts such as a balcony, porch, barn, or garden.
Beyond the cat house itself, you’ll find a heated pad (110-120V, 60Hz, 34W), a washable cover, a 63-inch anti-chew cord, and simple assembly guidance. If you ever need assistance, PLEKER supports your purchase with responsive help to ensure the shelter remains a warm, dry retreat for outdoor cats.
Q: What size is the PLEKER heated cat house and how many cats can fit?
A: It measures 31.5 in L x 15.8 in W x 28.4 in H and fits two adult cats comfortably.
Q: Is the heating pad safe for outdoor use and how is it powered?
A: The pad runs on 110-120V, 60Hz, 34W and is FCC safety rated for outdoor setups.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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