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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The Polarduck Cat Litter Mat is a thoughtfully sized, mid‑width solution designed to help manage litter mess with everyday ease. At 24" x 18", it strikes a balance between broad coverage and compact fit, making it suitable for many litter box setups, doorways, and apartment living. The gray tone offers a clean, versatile look that blends with most home décors, while delivering practical benefits for both feline comfort and floor protection.
Built with a two‑layer construction, this mat combines a soft top layer that feels gentle on paws with a durable, waterproof back layer. The upgraded PC backing helps shield floors from leaks and sticky liquids, while a non‑slip texture helps keep the mat in place on various floor surfaces. The combination of a smooth surface and a stable base supports repeated daily use without sacrificing comfort for your cat.
Cleaning is simple and quick, helping busy households keep floors tidy. When needed, a light vacuum or a gentle tilt will release most litter back into a bin. For stubborn stains, use a damp cloth or rinse the mat, then air‑dry before reuse. The durable materials are chosen for everyday reliability, with no harsh chemicals involved.
Whether you live in a cozy apartment or manage a multi‑cat home, this mat fits steps, doorways, and litter box corners where tracking commonly occurs. It’s designed to be unobtrusive yet effective, helping keep entryways and living areas cleaner while still prioritizing your cat’s comfort and natural movements.
Polarduck focuses on practical, pet‑friendly design that supports a cleaner home without overpromising results. The combination of waterproof backing, non‑slip stability, and a soft surface aims to offer a reliable, everyday solution that you can incorporate into your routine with confidence. Color and size are chosen to blend into many homes, while the performance features address common litter tracking challenges.
Q: What size is the Polarduck Cat Litter Mat?
A: The mat measures 24x18 inches, a versatile medium size for most litter boxes and homes.
Q: Does the mat provide leak protection?
A: The upgraded waterproof back layer blocks leaks and protects floors, while the non-slip surface keeps the mat in place.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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