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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Potaroma presents a natural, engaging play experience with the 3 Pack Natural Silvervine Sticks. This set blends silvervine sticks with raffia and sturdy sisal rope, creating a multi-textured toy that encourages interactive play while gentle chewing. The mix is designed to be safe for cats to explore and enjoy, with the potential to become a regular part of your cat’s daily routine. Please note that packaging may vary by shipment.
The included silvervine and gall fruit deliver familiar feline cues through compounds like actinidine and nepetalactone, which can attract many cats to sniff, nibble, and engage. This sensory invitation may help some cats unwind after a busy day and encourage gentle movement, making it a versatile option for curious kittens and confident adults alike.
The natural fibers and rope are designed to endure playful chewing, which can help stimulate the mouth and may contribute to surface cleaning. This product is intended as a supplementary, enjoyable activity and should not replace veterinary dental care when needed.
Imagine a calm afternoon toy session, a post-meal play break, or a new-cat intro tool. Your cat might chew, rub, lick, roll, and chase as they explore the fibers and scents, turning playtime into a satisfying routine.
Offer the sticks directly and supervise initial sessions to ensure safe play. The combination of textures and scents invites natural curiosity and engagement from most cats.
Quality and support
We stand behind every Potaroma product. If any issue arises, our customer service team is ready to help and find a solution.
Q: What makes Potaroma 3 Pack Natural Silvervine Sticks safe for cats?
A: They're made from natural silvervine, raffia, and sisal rope, with gall fruit, designed for safe chewing and interactive play.
Q: How could these sticks support my cat's dental health and stress relief?
A: Actinidine and nepetalactone entice cats, potentially promoting exercise and engagement; the fibers and rope may help clean teeth through chewing.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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