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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet the Potaroma Dog Puzzle Toy, a two‑level interactive feeder designed to engage your dog’s mind while delivering tasty rewards. At 4.2 inches tall, this compact puzzle suits a wide range of breeds and temperaments, offering a hands-on way to combine play with feeding. The top granary is transparent, so you can watch treats move as your pup works for their snack, adding a satisfying layer of anticipation to every session.
Level 1 invites pups to nudge lids and uncover hidden rewards in the base compartments. When your dog masters the basics, switch to level 2 by loading treats into the top compartments and prompting your dog to press the top cover to dispense rewards down into the base. This progression supports curiosity and problem-solving without overwhelming beginners.
The large-capacity top granary reduces refills and, when used as a slow feeder, can help pace treat time and play sessions. The design aims to balance enrichment with practical supervision, offering a calm, extended activity for dogs who enjoy a challenge without rushing.
Ideal for home play, training breaks, or quiet time during crate routines. It provides mental stimulation, helping to channel energy into constructive activity and reduce idle chewing or barking when used regularly.
Practical tips:
Note: Designed with pet health in mind, the toy ships ready to use with straightforward cleaning after play. Always supervise feeding sessions and choose treat sizes appropriate for your dog.
Q: Is this puzzle toy suitable for all dog sizes and ages?
A: Yes, designed for all breeds. Start at level 1 and progress to level 2 for more challenging play.
Q: Does the toy help slow down fast eaters?
A: The large-capacity top and slow-feeding concept may encourage slower eating and extended play.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
© 2025 Petvita — Premium Pet Supplies for UK Pet Owners.
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