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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
This Potaroma set curates a playful, Halloween-ready enrichment kit featuring lifelike tail simulation for indoor cats. The pack includes three plush tails in classic black, orange tabby, and grey tabby, each measuring 9.8 inches to offer a tangible, responsive target during games. The combination of tactile softness and vivid color makes every flick and swat feel like a real-tail chase, turning quiet afternoons into engaging play sessions.
Designed to mirror a real cat’s tail, these tails invite instinctual chasing, pouncing, and independent play. The 1:1 simulation helps satisfy natural curiosity while keeping kitties active and mentally stimulated in a compact indoor format.
Inside each tail is natural sun-dried catnip contained in a non-woven bag, delivering a refreshing, lasting aroma that invites sniffing and playful exploration. The internal crinkle paper adds an appealing sound cue that encourages cats to swipe, stalk, and pounce along the way.
The toy features a hangable ring and rope, letting you position it on a cat tree, clothes rack, or doorknob. This flexibility supports batting, chasing, and ambush play in multiple spaces, helping to reduce boredom and encourage exercise while keeping furniture safe from constant pawing.
Presented as a playful, gift-ready kit, Potaroma’s tail-tensioned design offers a delightful way to enrich a cat’s daily routine with engaging sights, sounds, and textures—without promising guaranteed outcomes, but with plenty of potential moments of joy.
Q: Is this toy suitable for both kittens and adult cats?
A: Yes, designed for kittens and adults; supervise play and inspect for wear.
Q: Can I use it as a hanging toy or with a wand?
A: Yes, it can hang via the ring/rope or attach to a cat teaser wand (wand not included).
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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