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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet Pounce Pal, a 360° automatic rolling cat toy crafted to spark your cat's natural curiosity. The Red edition combines vibrant design with smart sensing tech to deliver engaging play sessions, giving your feline friend a curious companion that moves beyond simple chasing.
Switch between four modes to match your cat’s energy: Fast Blue, Slow Purple, Interactive Yellow, and Fast Red Flash (low voltage). Each mode delivers a distinct pacing and light cue, helping you tailor play to your cat’s preferences. After a session, the toy automatically goes to sleep and can be reactivated with a simple touch for seamless, flexible entertainment.
Enjoy fast charging and longer play sessions. A 30-minute USB charge supports up to 30 minutes of intermittent play, offering flexible bursts of activity during busy days or longer solo play when you’re at home.
Built from high-quality silicone and ABS, the toy is bite- and scratch-resistant. Its smooth surface cleans quickly with a damp cloth, helping you maintain hygiene between playtimes without hassle.
Integrated sensors detect edges and corners, automatically reversing direction to prevent getting stuck. It performs smoothly on hard floors, tile, and carpet, promoting worry-free exploration across different rooms.
The elastic tail sways as the ball rolls, mimicking prey and appealing to your cat’s hunting instincts. This lifelike motion can capture attention and sustain engagement during longer play sessions.
For busy pet parents, Pounce Pal offers a reliable, solo-play option that aligns with a cat’s natural curiosity. It presents a range of play possibilities without making guarantees, inviting you to explore what your cat enjoys most.
Q: How does the Pounce Pal Cat Toy work?
A: It rolls 360°, with four modes and auto-sleep; a touch reactivates for uninterrupted play.
Q: Is the toy durable and safe for cats?
A: Made from silicone and ABS, it's bite- and scratch-resistant and easy to wipe clean.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
© 2025 Petvita — Premium Pet Supplies for UK Pet Owners.
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