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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Designed for indoor cats, this two-pack from PrimePets brings a cozy, couch-like vibe to your living space. Each board measures 16.93 x 8.33 x 1.97 inches, a compact yet practical size that fits neatly beside a sunny window or on the living room rug. The curved weave invites natural scratching motions and supports a comfortable stretch as cats twist and paw at the ridges. The set includes bold catnip to spark curiosity without overpowering scents, inviting exploration in a safe, controlled way.
Thanks to the 2-pack design, you can place pads side by side for a larger surface or separate them to create distinct zones for scratching and napping. The scratchers are reversible, offering two configurations in one product so your cat can switch angles and surfaces to stay engaged over time. Built from high-density corrugated cardboard, the boards are durable enough to withstand enthusiastic play, and small holes help keep catnip in place, reducing mess while maintaining ongoing interest.
Beyond scratching, these boards double as lounging spaces. The lounge-like shape gives cats a touchable surface to rest, curl up, or stretch out after a playful session. By providing a dedicated outlet, PrimePets aims to help redirect scratching away from furniture while giving your cat a safe, age-appropriate space to scratch, bounce back, and unwind. While individual results may vary, many households find the product to be a practical, low-maintenance addition to the home routine.
Place one board next to a cat tree and the other near a window so your cat can alternate between sunlit lounging and scratching during playtime. The textured surface and curved edges invite a relaxed posture when taking a nap, turning scratch time into a cozy, multi-use experience.
Whether you have one cat or multiple, PrimePets Cat Scratching Board offers a practical, low-maintenance addition that respects your cat's instincts and your living space. Benefits are possible outcomes and may vary with each cat's preferences.
Q: What is included in the PrimePets Cat Scratching Board 2 Pack?
A: Two cardboard scratchers with catnip included, size 16.93 x 8.33 x 1.97 inches.
Q: How does the curved weave design benefit my cat?
A: It supports easy scratching, allows comfortable stretching, and promotes relaxed play.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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