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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The Ptlom Pet Placemat is a white silicone feeding mat designed to simplify mealtime for dogs and cats. Measuring 18.8 by 11.7 inches, it offers ample coverage for bowls, water dishes, and feeding stations, and it’s available in four color options to blend with your home décor. Built to be practical for everyday use, this mat combines durability with a clean, modern appearance that fits various living spaces.
Thoughtful design helps keep feeding areas tidy without adding effort to your routine. The mat is 100 percent waterproof and features a raised edge that helps contain spills and splashes, reducing the chance of mess spreading to the floor. A non-slip surface helps keep bowls in place, minimizing nudges and slides during meals.
Whether you’re feeding kibble, providing a water fountain, or setting up a feeding station, this placemat helps protect floors and keeps feeding areas organized. It works well with bowls of varying sizes and can pair with multi-bowl configurations on busy mornings.
Cleaning is straightforward: wipe with a cloth or rinse with water, and it’s safe for dishwasher cycles. The silicone surface is designed to resist staining and wears well with daily use, helping you keep a neat feeding area over time.
crafted from food-grade silicone, the mat is durable, flexible, and easy to store, with a finish that remains clean-looking between cleanings. The material is chosen to be safe for regular contact with pet bowls and water during daily routines.
From rainy mornings to energetic playtimes, the placemat adapts to a variety of pet mealtime setups. Use it with standard bowls, travel feeders, or small fountains to help maintain a tidy feeding corner without adding clutter.
For everyday care, wipe with a damp cloth or rinse under running water. When deeper cleaning is needed, you can run a gentle dishwasher cycle. Allow to air dry before storing to maintain the mat’s look and feel.
Choose from four color options to suit your kitchen or pet zone. The generous size supports most bowls and feeders, and the white finish helps spills stand out so you can address them promptly.
Q: What is the size of the Ptlom Pet Placemat?
A: The mat measures 18.8 by 11.7 inches, offering ample coverage for bowls, fountains, and feeding stations.
Q: Is the placemat dishwasher-safe?
A: Yes, it is dishwasher-safe for easy cleanup after meals.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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