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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The PUPKIDS GPS Wireless Dog Fence System uses advanced GPS and Galileo satellite data to create a precise circular boundary. You can tailor a radius from 100 to 9,999 feet, covering more than 7,300 acres in a single setup. Since there are no buried wires, it’s ideal for sizable backyards, farms, or open outdoor spaces. Designed for outdoor use, it supports dogs in the typical range and particularly suits pets weighing over 20 pounds.
The collar offers a tiered correction system that provides a warning before any correction. You can choose from a gentle beep, a light vibration, or a safe static stimulation. The correction levels automatically adapt based on how far your dog is from the boundary, and the system stops correcting once your pet returns to the safe zone. This approach supports consistent cues without overdoing it.
The intuitive TFT display makes setup and monitoring straightforward. Training begins in beep-and-vibrate mode by default. A built-in protection mode activates after two corrections at the same level to reduce repeated corrections and promote a balanced training experience.
The rechargeable collar is IPX7 waterproof and designed for dogs weighing 20 pounds and up, with neck sizes 12–25 inches. It delivers up to 24 hours of operation on a quick two-hour charge. Built for outdoor life, it’s suitable for beach days, camping, and everyday outdoor adventures.
An external antenna boosts GPS signal strength by about 50%, increasing reliability in challenging environments. Because you only need one collar to use the system, it’s easy to take on trips or adventures without extra setup.
Whether you have a sprawling backyard, rural property, or you frequently travel for outdoor activities, this fence system adapts to your space. Consider adjusting radii for different sections or moving the collar between dogs and gear as needed.
Q: What is the fence radius and who is it suitable for?
A: Radius ranges from 100–9999 ft; designed for dogs over 20 lb; not suitable for small dogs.
Q: How does the correction system work?
A: The collar uses beep, vibration, or safe static; levels adjust with distance and stop after the dog returns to the safe zone.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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