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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Introducing Qeils Reusable Puppy Pads, a 2-pack of durable, washable pee pads designed for home and travel. The pads feature a grass-like surface made of 100% polyester that softly mimics real greenery under your dog's paws while delivering practical training cues. The playful curly dog and farting dog patterns add a lighthearted touch to the routine, helping you and your pup feel at ease during potty time.
Crafted from 100% polyester, the pads combine the soft comfort of a blanket with a practical bathroom solution. The grass mimic surface offers a cozy feel while preserving a tidy home environment. Lightweight fabric is built for repeated use without sacrificing effectiveness.
Thanks to an extra-absorbent design, the pads soak up liquids efficiently and help control odors between wash cycles. They’re ideal for indoor use, on rainy days, or during travel where quick cleanup matters. The eco-conscious approach aims to minimize disposable waste compared to single-use options.
Each package includes two pads measuring 36 by 24 inches — a convenient size for homes, apartments, or travel spaces.
Q: Are Qeils Reusable Puppy Pads suitable for travel and apartment use?
A: Yes—these pads work well indoors or while traveling, thanks to non-slip backing and simple machine-wash care.
Q: How should I care for and wash the pads?
A: Machine wash cold on gentle cycle; tumble dry low or air dry; avoid bleach and fabric softeners.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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