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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Discover a practical, reusable solution designed for real-life pet care. These pads combine a soft, cozy top layer with a robust, four-layer build to handle routine use. The surface feels gentle on paws and noses, while the backing works as a moisture barrier to help keep floors and furniture cleaner between washes.
Crafted for daily training and busy households, the pads feature a four-layer construction: a soft absorbent flannel surface, a breathable, impermeable barrier, an absorbent pongee layer, and a non-slip TPU coating. This combination aims to deliver quick moisture uptake and durable performance, helping to reduce odors and keep spaces drier between cleaning sessions. The design also targets stability with an upgraded non-slip bottom to minimize sliding on floors, crates, or car interiors.
Maintenance is straightforward: wash in the machine or by hand and air dry or tumble dry on low. The pads are designed to withstand repeated washing without noticeable fading or wear, helping you reuse them with confidence.
From crate time to car rides, these pads adapt to many spaces. They offer a familiar, comfortable surface for pets and can help you manage messes more efficiently during training, travel, or recovery periods.
Benefits are described as possibilities based on design and user experience. Results may vary by pet and routine.
Q: What size are the pads and how many come in a pack?
A: Each pad is 18 x 24 inches and the set includes 2 pads.
Q: Are these pads washable and leakproof?
A: Yes, they are machine washable with a four-layer design to help prevent leaks.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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