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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
If you’re balancing a busy home with a furry friend, reliable potty mats matter. The Qeils Washable Pee Pads come in a practical 2-pack of 18 by 24 inches, sized to fit crates, floors, and most spots where training happens. The top layer is a soft fleece that cushions paws and noses, while the inner layer uses breathable cotton to wick moisture away. A rugged, leakproof TPU bottom locks in liquids, helping keep rooms drier and odors under control between cleanups. Durable stitching and reinforced edges resist wear, so you can reach for the same pad again and again.
Durability is built into every detail. The pads are designed to withstand repeated washing without fading, and the materials stay comfy after many cycles. The non-slip bottom is upgraded to maximize friction across wood, tile, carpet, crates, and car seats, reducing slips and keeping your dog steady during training or rest. OEKO-TEX100 certification adds a layer of reassurance for guardians who care about safe textiles for homes with pets. The 2-pack arrangement gives you a ready spare so you can rotate without downtime, making cleanup quicker during busy weeks.
Real-life scenarios where these pads shine include potty-training routines, travel in a car or hotel, or simply providing a consistent place for an aging or recovering pet to rest. They double as whelping pads for small litters, as feeding mats to catch drips, or as a protective layer in a dog playpen. The Bohemian-inspired styling helps them blend with home decor, so you don’t have to compromise on aesthetics for practicality.
Care tips: wash on a normal cycle, avoid high heat drying to preserve the fabric's softness, and rotate between pads to keep your training plan flowing smoothly. With six simple words, this system stays ready for the next outing, nap, or training milestone: wash, dry, reuse.
Q: Are these pads safe for repeated washing?
A: Yes, the pads are designed for machine or hand washing with durable materials.
Q: Can these pads be used for crates and travel?
A: They’re multi-purpose for floors, crates, beds, couches, and cars, including travel scenarios.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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