Trusted Pet Store UK
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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The Qonimm Dog Cooling Mat is a 40 by 28 inch self cooling pad designed for big breeds. It activates on contact, delivering a cool touch right where your dog rests, without the need for water, ice or electricity. The fabric feels crisp to the touch and smooth under paws, creating a comfortable surface for hot afternoons.
Two sides adapt to changing needs: the ice silk side with Q-MAX>0.5 provides instant cooling on contact, while the soft fleece side offers a gentler warmth for cooler seasons or relaxed lounging. This dual surface setup helps the mat stay useful through the high temp swings of summer.
Durability matters. The mat is 80% thicker than standard pads, with a non-toxic, skin-friendly build that resists scratches and wears. It’s designed to hold up to daily use in kennels, on sofas, or across car seats, making it a versatile cooling companion for home and travel.
Portability is built in. The mat folds neatly for compact storage and travel, so you can bring a cool zone along for road trips or outdoor adventures. When it’s time to clean, both sides are machine washable or can be hand washed, and it dries quickly to stay fresh for daily use. Unlike gel mats, this design avoids leakage and cold spots, helping you avoid mess and fuss.
Place the mat where your dog likes to rest—kennel, sofa, or car seat. For best results, lay it flat and let your pet discover the inviting cooling surface. If you’re on the go, fold it and pack it in a bag for easy transport. Always air dry after washing for full fluff and readiness.
Treat your pet to a practical cooling solution that’s ready when heat climbs, offering a flexible, low-maintenance option for hot days.
Q: What size is the Qonimm Dog Cooling Mat?
A: The mat measures 40 by 28 inches, designed for large dogs and versatile for kennels, sofas, or car seats.
Q: How does the self cooling work?
A: The fabric cools on contact without water or electricity, offering a hands-free cooling experience for your pet.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
© 2025 Petvita — Premium Pet Supplies for UK Pet Owners.
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Welcome to PETVITA. The terms “we”, “us”, and “our” refer to BARONI SUPPLIER LTD, the company operating the PETVITA online store and website (the “Services”).
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BARONI SUPPLIER LTD
16 Ellis Street, Unit 0011
Brinsworth, Rotherham
United Kingdom, S60 5DJ
Email: petvita.co.uk@gmail.com