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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Introducing the Refrze Stainless Steel Litter Box with Lid, a robust enclosure designed for households with one or more cats. Crafted from thick, rust‑proof stainless steel, it pairs a secure top cover with tall side walls to help contain mess and odors, even in busy homes. The result is a tidy, inviting litter area that’s built to last without sacrificing cats’ comfort.
Whether you’re a busy professional or a devoted guardian, this box is designed to stay tidy with minimal effort. The smooth steel surface makes scooping and rinsing a breeze; the lid helps limit odor escape and provides a secure entry for cats, reducing hesitation during use.
The thick stainless steel construction resists rust and scratches, supporting a long lifespan (3–5 years is common with proper care). Its non-porous, smooth surface resists odors and is simple to wipe clean after use. Rounded edges keep handling comfortable for you and safe for curious pets.
For multi-cat homes or cats that kick litter, the enclosure helps keep the surrounding floors cleaner and makes routine cleaning easier. The large interior reduces frequent changes, and the included mats help trap stray litter at the door, preserving a neater living space. Regular cleaning, air circulation, and periodic mat checks can help maintain a fresh footprint in your home.
Q: Is the Refrze Stainless Steel Litter Box leak-proof and easy to clean?
A: Yes. The reinforced lid latch and tall sides help prevent leaks and splashes; the smooth steel cleans quickly.
Q: What’s included in the package and is it suitable for multiple cats?
A: The package includes the stainless steel box, top lid, scoop, two mats, and an instruction manual; its 28 L capacity supports multi-cat use.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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