Trusted Pet Store UK
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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Rellaty's Dog Water Fountain in stainless steel delivers a steady flow of fresh water for pets while keeping your home calmly hydrated and clutter-free. Designed for large dogs and multi-pet households, the 7-liter capacity helps reduce the need for constant refills, so you can focus more on time with your pets and less on chores. A clear water level window makes it simple to see when it’s time to top up, helping you maintain a reliable daily water supply with minimal guesswork.
In real-world use, this fountain shines in homes with larger dogs or several pets, where regular access to fresh water is important. The combination of a generous capacity, a faucet-like flow, and a calm presence makes it a practical addition to kitchens, living rooms, or dedicated pet spaces. The stainless steel surface is not just sturdy; it’s straightforward to rinse and sanitize between cleanings, supporting quick daily upkeep.
Maintenance and support options are built in. The design accommodates straightforward disassembly for thorough cleaning, and the brand offers a two-year maintenance period with professional customer support. Replacement parts are easy to locate by searching for Rellaty filters and Rellaty water pumps, helping you keep the fountain performing at its best over time.
Q: What makes the Rellaty 7L stainless steel dog water fountain suitable for large dogs?
A: Its 7L capacity reduces refills for multi-pet households; stainless steel is durable and easy to clean; quiet operation keeps the home peaceful.
Q: Does the fountain include filters and how easy is maintenance?
A: It uses carbon and ion resin filtration; replacement parts are easy to find online; two-year maintenance support is available.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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