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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Give your small companion a playful, engaging space with a set of six handmade hanging rope toys from RIOUSSI. Crafted from soft coral fleece, these ropes invite gentle tugging, climbing, and exploration, turning an ordinary cage into a miniature jungle gym. The tactile feel is cozy and inviting, encouraging your pet to investigate textures, experiment with different grips, and enjoy quiet, exploratory play in their vertical environment.
This is a value-packed 6-pack, designed to offer variety and ongoing exploration without repeat toys in the same cage. Each rope is long enough to reach across typical cage spans, creating opportunities for climbing routes, suspended play, and perch-like moments that can keep small pets mentally and physically engaged throughout the day.
Important notes: Colors come in random combinations, so your set may differ from product photos. Each toy is handcrafted, which means there may be tiny variations in length and color; these nuances add character and authenticity to the handmade design.
To maximize enrichment while keeping playtime safe, install the ropes at various heights to create vertical pathways and resting spots. Let your pet explore the textures, practice climbing, and enjoy the sensory stimulation of new colors and surfaces. After play, clean promptly to maintain softness and color integrity.
Designed for small pets such as sugar gliders and rats, these ropes offer a flexible, engaging way to exercise, explore, and enjoy cage time. While enrichment is the intended use, individual results will vary based on your pet’s personality and play style. The six-pack format helps you keep a dynamic setup without constantly reinvesting in new toys, supporting ongoing curiosity and movement in a safe, supervised environment.
Q: Are these toys suitable for sugar gliders and small rats?
A: Yes. The six-pack rope toys are designed for climbing and exploration in small cages for sugar gliders and small rats; supervise play.
Q: How should I clean and maintain the toys?
A: Hand wash and air dry only to preserve the fleece texture and color vibrancy.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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